After Sales Service
CTL ensures to serve as your service partner rather than vendor and have created strong, empowered team at the regional level to take care of services round the clock and at emergency Levels . Our skilled manpower is committed to satisfy customer requirements in terms of queries, suggestions, and reliable solutions . The Service Team is well equipped with strong central presence to enable seamless cross-company, cross-geography co-ordination.
Further to enhance our after sales support,
CTL brings Web enabled call logging system to have end to end records of all calls. Call Tracking facility will be an added advantage in this system which enables the customer to understand the status and progress of the complaint being registered. This facility is aimed to resolve all customer issues without calling and explaining the entire job history.
All Customers may please quote their valuable feedback at
urmish@ctlinfo.in .This will be closely monitored by our customer Service Department to ensure 100% customer satisfaction which will retain our existing customers thus by enhancing our customer base and business volume all over India.
